T2
Heathrow Terminal 2 (The Queen's Terminal)
Star Alliance carriers (United, Lufthansa, Air Canada, Singapore).
Pickup point
Terminal Parking (still signed Short Stay in places). Call us when you've cleared customs.
Heathrow terminals
We don't wait inside the terminal with a name board. We track your flight, wait nearby, and drive round to Terminal Parking, or the pick-up zone at Terminal 4, once you've cleared customs and called.
T2
Star Alliance carriers (United, Lufthansa, Air Canada, Singapore).
Pickup point
Terminal Parking (still signed Short Stay in places). Call us when you've cleared customs.
T3
Virgin Atlantic, Delta, American Airlines, Emirates, Qantas.
Pickup point
Terminal Parking (still signed Short Stay in places). Call us when you've cleared customs.
T4
SkyTeam carriers (KLM, Air France, Etihad, Qatar, Saudia).
Pickup point
Designated pick-up zone (the T4 multi-storey car park closed in June 2026). Message us your zone number once you have your bags.
T5
British Airways and Iberia exclusively.
Pickup point
Terminal Parking (still signed Short Stay in places). Call us when you've cleared customs.
How pickup works
01
Give us your flight number when booking. We monitor the inbound flight and know your real landing time: no need to call us if you're delayed.
02
Once you've got your luggage and walked through, send a quick text or call. We drive round to Terminal Parking, usually 5 minutes from your call. At Terminal 4, tell us the number of the pick-up zone you are standing at.
03
No name-board meet & greet, no airport hidden charges. The fare quoted at booking is what you pay: Heathrow drop-off, motorway tolls and ULEZ all included.
Free wait time: 60 minutes from your actual landing time. After that it's £15 per additional hour, billed only if you ask us to stay.